Privacy policy

At Jollifable, we respect your privacy and take reasonable steps to handle your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, how it may be used or shared, and the choices available to you.

This Policy applies to information collected through the Jollifable website, when you place an order, create an account, contact us, subscribe to communications, or otherwise interact with our online services.

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Jollifable.

Information You Provide

You may provide information such as:

· Name and contact details

· Email address and telephone number

· Billing and shipping information

· Account login information

· Order and transaction details

· Product preferences and shopping history

· Customer service communications

· Reviews, comments, photographs, or other content you submit

· Information provided when you subscribe to marketing communications or participate in promotions

When you make a purchase, payment information may be processed by third-party payment providers. Jollifable generally does not need to store your full payment card number.

Information Collected Automatically

When you visit or use our website, certain information may be collected automatically, including:

· IP address

· Browser type and version

· Device type and operating system

· Referring website

· Pages and products viewed

· Browsing and interaction activity

· Approximate geographic location

· Website performance and diagnostic information

This information helps us understand how visitors use our website and improve its functionality and performance.

2. HOW WE USE INFORMATION

Jollifable may use personal information for purposes including:

· Processing and fulfilling orders

· Processing payments and related transactions

· Providing customer service

· Managing customer accounts

· Responding to questions and requests

· Operating and maintaining the website

· Improving products, services, and website functionality

· Understanding shopping and browsing patterns

· Personalizing website content and recommendations

· Sending transactional, service, and account-related communications

· Sending marketing communications where permitted and where you have provided the necessary consent

· Administering promotions, surveys, and other customer programs

· Detecting fraud, unauthorized activity, and security threats

· Protecting our website, customers, and business

· Complying with legal and regulatory obligations

· Establishing, exercising, or defending legal claims

We may also use aggregated, statistical, or de-identified information for analytics, business planning, research, and other legitimate business purposes where permitted by law.

3. COOKIES AND ONLINE TECHNOLOGIES

Jollifable and certain service providers may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used to:

· Keep the website functioning properly

· Remember preferences and settings

· Understand website traffic and performance

· Measure advertising effectiveness

· Provide relevant advertising

· Analyze how visitors interact with our website

Some cookies are necessary for core website functions, while others may be used for analytics, personalization, or advertising.

Depending on your browser, device, or location, you may be able to manage certain cookie preferences through your browser settings or available cookie controls.

Disabling certain cookies may affect the functionality or performance of portions of the website.

4. MARKETING COMMUNICATIONS

If you choose to receive marketing communications from Jollifable, we may send information about products, collections, promotions, special offers, or other updates that may be relevant to you.

You can unsubscribe from marketing emails by using the unsubscribe option included in the message.

Even if you opt out of marketing communications, we may still send communications that are necessary to complete a transaction or operate your account, such as order confirmations, security notices, service messages, or other transactional communications.

5. WHEN INFORMATION MAY BE SHARED

Jollifable may share personal information when reasonably necessary to operate our business and provide our services.

This may include sharing information with:

Service Providers. Companies that provide services such as payment processing, website hosting, analytics, customer support, email delivery, fraud prevention, technology infrastructure, and order fulfillment.

Advertising and Marketing Partners. Certain advertising or marketing providers may receive information to help us measure campaigns, deliver advertising, or understand customer activity, subject to applicable law and available privacy choices.

Professional Advisors. Lawyers, accountants, consultants, insurers, and other professional service providers where reasonably necessary.

Legal and Regulatory Authorities. Government agencies, courts, regulators, law enforcement, or other parties where disclosure is required by law or reasonably necessary to protect legal rights.

Business Transactions. Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

We do not authorize third parties to use personal information obtained from Jollifable for purposes unrelated to the services they provide to us unless otherwise permitted by law or disclosed to you.

6. THIRD-PARTY WEBSITES AND SERVICES

Our website may use or connect with services operated by third parties, including payment platforms, analytics providers, advertising services, social media features, and other technology providers.

These third parties may collect or process information under their own privacy policies and terms.

Jollifable does not control the privacy practices of independent third parties. We encourage you to review their privacy notices before providing information directly to them.

7. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

· Request access to personal information we hold about you

· Request correction of inaccurate information

· Request deletion of personal information

· Request information about how personal information is collected or used

· Opt out of certain marketing communications

· Opt out of certain targeted advertising or similar processing

· Request a copy or portability of certain information

· Exercise other rights provided under applicable privacy laws

Certain exceptions and limitations may apply.

When required, we may take reasonable steps to verify your identity before processing a privacy request.

8. U.S. STATE PRIVACY RIGHTS

Privacy laws in certain U.S. states provide residents with additional rights concerning their personal information.

Depending on the law applicable to you, these rights may include rights to access, correct, delete, obtain a portable copy of information, or opt out of certain forms of data processing, including the sale or sharing of personal information, targeted advertising, or certain profiling activities.

If applicable law provides a right to appeal our response to a privacy request, you may exercise that right using the contact information provided below.

Jollifable will process applicable privacy requests in accordance with the laws that apply to the individual making the request.

9. DATA RETENTION

Jollifable retains personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or operational requirements.

10. DATA SECURITY

Jollifable uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should take reasonable precautions when creating account credentials and submitting information online.

11. CHILDREN'S PRIVACY

The Jollifable website is intended for a general audience and is not directed toward children where prohibited by applicable law.

Jollifable does not knowingly collect personal information from children in circumstances where such collection is prohibited by law.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us so that we can review and take appropriate action.

12. INTERNATIONAL DATA PROCESSING

Jollifable is based in Hong Kong, while our customers may be located in the United States and other jurisdictions.

As a result, personal information may be transferred to, stored in, or processed in Hong Kong, the United States, or other countries where Jollifable or its service providers operate.

Privacy protections may differ between jurisdictions. Where required by applicable law, Jollifable will take appropriate measures in connection with international transfers and processing of personal information.

13. DO NOT TRACK AND PRIVACY SIGNALS

Some browsers and devices provide mechanisms that allow users to communicate privacy preferences, including “Do Not Track” signals or other recognized privacy controls.

Because there is no single universally accepted standard for all such signals, Jollifable may not respond to every browser-based signal in the same manner.

Where applicable law requires Jollifable to recognize a particular privacy signal or opt-out mechanism, we will process that signal in accordance with the applicable requirements.

14. CHANGES TO THIS POLICY

Jollifable may revise this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

We encourage you to review this Policy periodically so that you remain informed about how Jollifable handles personal information.