Terms of service
Please read these Terms of Service carefully before using the Jollifable website. By accessing, browsing, creating an account, or purchasing products through our website, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the website.
1. ABOUT Jollifable
Jollifable is a fashion and lifestyle brand based in Hong Kong and operates this website as an online retail platform serving customers in the United States.
These Terms apply to all visitors, customers, and other users of the website. Jollifable may update, modify, suspend, or discontinue portions of the website or its services when reasonably necessary.
2. USING OUR WEBSITE
You agree to use the website only for lawful purposes and in accordance with these Terms.
You must not use the website in a manner that could damage, disable, overburden, or interfere with its operation, security, or availability.
You may not use automated systems, bots, crawlers, scraping tools, or similar technologies to collect information from the website without our prior written permission.
You are also prohibited from attempting to gain unauthorized access to any part of the website, another customer's account, or systems connected to the website.
3. USER ELIGIBILITY AND INFORMATION
By using the website or placing an order, you represent that you are legally capable of entering into a binding agreement under applicable law.
If you create an account or provide information to Jollifable, you agree that the information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
Jollifable may restrict or suspend access to an account where we reasonably believe that the account has been used fraudulently, unlawfully, or in violation of these Terms.
4. PRODUCTS AND PRODUCT INFORMATION
Jollifable makes reasonable efforts to present product descriptions, photographs, dimensions, colors, materials, and other product information as accurately as possible.
However, the appearance of products may vary depending on lighting, photography, manufacturing processes, natural materials, and the display settings of your device.
For products made with natural, textured, handcrafted, or individually finished materials, minor variations in color, pattern, texture, finish, or appearance may occur. Such variations may be considered normal characteristics of the product rather than defects.
Product dimensions and measurements are provided as guidance and may have minor variations where applicable.
Jollifable does not guarantee that all product information will always be complete, current, or free from errors.
5. PRODUCT AVAILABILITY
Products displayed on the website are subject to availability.
Jollifable may change, discontinue, or limit the availability of any product at any time without prior notice.
If a product becomes unavailable after an order has been placed, Jollifable may cancel the affected order or portion of the order and provide any applicable refund.
We may also limit the quantity of particular products that may be purchased in a single transaction.
6. PRICES AND PRODUCT ERRORS
Prices displayed on the website are stated in U.S. dollars unless otherwise indicated.
Product prices, availability, descriptions, and other information may change from time to time.
Although we take reasonable care to maintain accurate pricing and product information, occasional errors may occur.
If we discover a material pricing or product information error after an order has been submitted, Jollifable may contact you or cancel the affected order as permitted by applicable law. If payment has already been collected for an order that is cancelled for this reason, any applicable refund will be processed to the original payment method.
7. ORDERS AND PURCHASES
Submitting an order through the website constitutes a request to purchase the selected products.
An order confirmation means that we have received your order. It does not necessarily mean that Jollifable has accepted the order or is obligated to fulfill it.
Jollifable reserves the right to decline, limit, or cancel an order when reasonably necessary, including where:
· A product is unavailable
· Product or pricing information contains a material error
· Payment cannot be authorized or completed
· Fraudulent or unauthorized activity is suspected
· An order appears to involve unauthorized commercial resale
· Multiple orders appear to be intended to circumvent purchase limits
· Fulfillment is not reasonably possible
If an order is cancelled after payment has been received, any applicable refund will be issued in accordance with applicable law.
8. PAYMENT
You agree to provide valid and authorized payment information when placing an order.
By submitting an order, you authorize Jollifable or its payment service provider to process the applicable charges associated with the transaction.
Payment processing may be provided by independent third-party payment providers. Their services may be subject to separate terms and policies.
Jollifable is not responsible for technical interruptions, declines, delays, or other issues caused by a third-party payment provider or financial institution.
9. PERSONAL AND NON-COMMERCIAL USE
Unless Jollifable has expressly agreed otherwise in writing, products purchased through the website are intended for personal use.
You may not use the website or its content for unauthorized commercial purposes, including systematic resale, copying, extraction, or exploitation of website content.
Jollifable may cancel or restrict orders that reasonably appear to be intended for unauthorized commercial resale.
10. PROHIBITED ACTIVITIES
When using the website, you must not:
· Violate any applicable law or regulation
· Conduct fraudulent or unauthorized transactions
· Impersonate another person or entity
· Introduce viruses, malware, or other harmful code
· Attempt to interfere with the website or its security
· Access systems or accounts without authorization
· Scrape, harvest, or collect website information through unauthorized automated methods
· Copy, reproduce, modify, distribute, or commercially exploit website content without permission
· Remove copyright, trademark, or other proprietary notices
· Use the website to transmit unlawful, misleading, abusive, or infringing material
Jollifable may take appropriate action, including restricting website access, suspending accounts, cancelling orders, or pursuing available legal remedies where appropriate.
11. OWNERSHIP OF WEBSITE CONTENT
Unless otherwise stated, the website and its contents are owned by or licensed to Jollifable.
This includes, without limitation:
· Brand names and trademarks
· Logos
· Product photographs
· Product images
· Graphics
· Written content
· Designs and layouts
· Videos
· Product descriptions
· Website software and functionality
You may access and use the website for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, sell, license, create derivative works from, or commercially exploit our content without prior written authorization.
12. REVIEWS, PHOTOS, AND USER CONTENT
If you submit a review, photograph, comment, testimonial, or other content to Jollifable, you represent that you have the necessary rights to submit that content and that it does not violate the rights of another person or applicable law.
By submitting content to Jollifable, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, adapt, distribute, and publish that content for purposes related to operating, promoting, and marketing Jollifable.
Jollifable may remove or decline to publish content that we reasonably believe is unlawful, misleading, abusive, defamatory, infringing, inappropriate, or inconsistent with our website or brand.
13. THIRD-PARTY SERVICES AND LINKS
The website may contain links, integrations, or services provided by third parties, including payment providers, technology providers, social media platforms, analytics services, or other external services.
Third-party services operate independently from Jollifable and may have their own terms and privacy policies.
Jollifable does not control and is not responsible for the availability, content, security, or practices of third-party websites or services.
14. WEBSITE AVAILABILITY
We make reasonable efforts to keep the website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, timely, or free from errors.
Jollifable may temporarily modify, suspend, restrict, or discontinue access to the website or particular features for maintenance, security, technical, operational, or business reasons.
15. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.
Jollifable does not guarantee that the website, its content, or its functions will always be accurate, complete, uninterrupted, secure, or error-free.
To the extent permitted by law, Jollifable disclaims warranties that cannot otherwise be excluded, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot legally be excluded or limited.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Jollifable and its affiliates, officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or products purchased through the website.
To the extent permitted by law, Jollifable's total liability arising from or relating to the website, these Terms, or a purchase will not exceed the greater of:
(a) the amount you paid to Jollifable for the transaction giving rise to the claim; or
(b) US$100.
Nothing in these Terms limits liability that cannot legally be excluded or limited under applicable law.
17. YOUR RESPONSIBILITIES
If your violation of these Terms, unlawful use of the website, fraud, or infringement of Jollifable's rights causes a claim, loss, damage, liability, or reasonable expense to Jollifable or its affiliates, you agree to reimburse those losses and reasonable costs to the extent permitted by applicable law.
18. EVENTS BEYOND OUR CONTROL
Jollifable will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, transportation disruptions, government actions, labor disputes, power or network failures, technical problems, supply interruptions, or other unforeseen events.
19. SUSPENSION AND TERMINATION
Jollifable may suspend or terminate your access to the website or your account where reasonably necessary, including in connection with fraud, abuse, security concerns, unlawful activity, or violations of these Terms.
Termination or suspension does not affect rights or obligations that arose before the effective date of the termination.
Any provisions that by their nature should continue after termination will remain in effect.
20. GOVERNING LAW
These Terms are governed by the laws of Hong Kong, without regard to principles that would require the application of another jurisdiction's laws.
Jollifable is based in Hong Kong, and these Terms are intended to establish the legal framework governing your use of the website and your relationship with Jollifable.
Nothing in this section is intended to deprive consumers of mandatory rights or protections that cannot legally be waived under applicable law.
21. DISPUTE RESOLUTION
Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or a transaction with Jollifable will be addressed in accordance with applicable Hong Kong law and any dispute-resolution procedures available under that law.
Nothing in this section limits any consumer right or remedy that cannot legally be waived or restricted.
22. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally permitted.
The remaining provisions will continue in full effect.
23. NO WAIVER
If Jollifable does not immediately enforce a provision of these Terms, that does not mean that Jollifable has waived its right to enforce that provision in the future.
Any waiver must be made in writing to be effective.
24. CHANGES TO THESE TERMS
Jollifable may update these Terms from time to time to reflect changes to our business, website, services, products, or legal requirements.
Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
25. ENTIRE AGREEMENT
These Terms, together with any policies or terms expressly incorporated by reference on the website, constitute the agreement governing your use of the website and your purchases from Jollifable.
If any provision conflicts with a mandatory requirement of applicable law, that legal requirement will control to the extent of the conflict.
26. CONTACT US
If you have questions regarding these Terms, please contact us:
Jollifable
Email: service@jollifable.com
Company: YINGZHIDA LIMITED
Address: WORKSHOP 251 ON 3RD FLOOR, JOIN-IN HANG SING CENTRE, NOS. 2-16 KWAI FUNG CRESCENT, KWAI CHUNG, HONG KONG